How to revert a social media crisis? – Social Media Day

Next July 22nd the third edition of Social Media Day will take place in Uruguay. Our account executive for Bic Graphic LATAM + Brazil and Luisana Lopilato, at InPulse Digital, Matias Lamónaca will be one of the main speakers at the event created by the news portal Mashable. Matías is planning to unmask the non-visible face of social media with his talk “Social Media Crisis: When the dialogue breaks”. “It takes just one faux pas on one meme, an unlucky copy, bad timing or the wrong tone; and hordes of fans will hit you with comments so harsh, that the NY Times will have to print it and get behind those angry fans” says Matías about the content of his talk. To learn how to solve these problems and strengthen the dialogue on social media, we will have to see his talk on July 22nd at the Social Media Day. Follow Matías: https://twitter.com/Mattvvitter